We’re looking for a Marketplace Inside Sales & Operations who wants to learn, make an impact and grow while supporting and expanding our seller network across Spain and Portugal.
This is a great opportunity for someone early in their career who enjoys working with people, optimising processes and combining sales with operational excellence in a fast‑paced marketplace environment.
What You’ll Do
Seller Acquisition & Growth
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Recruit new sellers (pharmacies, parapharmacies and brands) and support the onboarding and catalogue inclusion process.
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Build trusted relationships with sellers and support them in growing their performance on the marketplace.
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Collaborate on negotiations related to catalogue setup and commercial conditions.
Seller Operations & Support
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Guide sellers through platform usage, catalogue configuration and best practices.
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Support daily operations: orders, shipping, returns and incident resolution.
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Ensure smooth fulfilment and proactively solve issues to improve seller experience.
Performance & Optimization
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Monitor key seller KPIs and identify opportunities for improvement.
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Work closely with internal teams (Success, Catalogue, Marketing, Warehouse) to resolve issues and optimise workflows.
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Use AI and automation tools to simplify processes and increase efficiency.
What You Bring
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1–2 years of experience in e‑commerce, marketplaces, inside sales, customer success or other customer‑facing roles.
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Strong communication and organisational skills; you feel comfortable speaking with external partners.
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A proactive, problem‑solving mindset — you enjoy finding solutions and improving how things work.
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Ability to manage multiple tasks independently in a dynamic environment.
Languages:
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Portuguese & Spanish: professional working proficiency (you’ll use both regularly)
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English: B2 (intermediate)
Nice to Have
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Experience in retail, e‑commerce or the pharmaceutical sector.
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First exposure to marketplaces or seller management.
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Curiosity about AI tools and process automation.
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